Hospice care at home in Pomona and the Pomona Valley

Pomona Valley communities and ZIP codes we serve

The Pomona Valley is the eastern edge of Los Angeles County, along the San Bernardino County line. The ZIP codes are the ones the Census Bureau maps to each city.

If your Pomona Valley neighborhood is not named, it is still served. Upland, Montclair and Chino, just across the county line, have their own page.

How far is Pomona from our office?

Our only office is on North D Street in the city of San Bernardino. By road it is about 26 miles to Claremont, 29 to La Verne, 32 to San Dimas and 33 to central Pomona, west on the 210 or the 10. Walnut is about 39 miles and Diamond Bar about 40, by the 10 or the 60.

Without traffic that is roughly 35 minutes to Claremont, 40 minutes to Pomona and San Dimas and 50 minutes to Diamond Bar and Walnut. Rush-hour traffic on the 10 and the 60 can add a lot to that, and we plan visits with it in mind.

How to start hospice care in the Pomona Valley

Anyone can make the first call: the person who is ill, a family member, or a doctor, case manager or palliative care team at Pomona Valley Hospital Medical Center. A hospice nurse answers (877) 258-7129 at any hour, sets up an evaluation visit at the home and asks the doctor for the order. Read how to start hospice.

Before admission we go over the plan for your address: how often the nurse and the hospice aide come, how a night or weekend visit would reach you, and when the hospital bed, oxygen and comfort medicines would arrive.

For a new referral, our standard is a response within two hours, 24 hours a day, 7 days a week. The plan of care also covers the wait for a visit: which medicines are already in the house, who to call, and when 911 is the right call. Read about the comfort kit.

Older residents in the Pomona Valley

In the Census Bureau's American Community Survey for 2020 to 2024, about 59,200 people aged 65 or older lived in the six cities. Pomona has the most, 19,870, though it is a younger city than its neighbors. In La Verne and Walnut about 1 in 4 residents was 65 or older, and about 1 in 5 in Diamond Bar, San Dimas and Claremont. The share for Los Angeles County was 15.2%.

Hospice comes the same way to a family house, an apartment, a mobile home, a retirement community or a small six-bed board-and-care home. In a retirement community, the choice of hospice still belongs to the person or their representative.

Older residents and Spanish at home, by city

From the Census Bureau's American Community Survey for 2020 to 2024.

Hospitals and nursing facilities in the valley

Pomona Valley Hospital Medical Center, on North Garey Avenue in Pomona, has 427 licensed beds in the state file, the most of any hospital in these six cities. It runs a palliative care team, and its own end-of-life page says the hospital can provide referrals for hospice care. Its name and license holder do not appear on a hospice license in the state file. Beta Hospice is not part of the hospital.

The state file also lists San Dimas Community Hospital on West Covina Boulevard and Casa Colina Hospital, a rehabilitation hospital on East Bonita Avenue in Pomona. Just across the county line are Montclair Hospital Medical Center, San Antonio Regional Hospital in Upland and Chino Valley Medical Center. Wherever the hospital is, you choose the hospice. Read in the hospital now.

The state file lists 16 skilled nursing facilities in Pomona, Claremont, La Verne and San Dimas. We care for people there, in RCFEs (residential care facilities for the elderly) and in board-and-care homes, working with the facility staff. Read where care happens and hospice in memory care homes.

How many hospices are there in the Pomona Valley?

Many. The state license file lists 17 licensed hospice offices in these six cities, and many more serve the valley from elsewhere. Ours is not one of the 17: our office is in San Bernardino, east of the county line, and our team comes to you.

Whichever hospice you look at, the same checks apply: a current state license, Medicare certification, its results on Care Compare and plain answers about after-hours visits to your address. Read how to choose a hospice and how to verify a hospice.

Medi-Cal plans on both sides of the county line

Most people with Medi-Cal in Los Angeles County belong to a managed care plan. The county's Medi-Cal plans are L.A. Care Health Plan and Health Net, plus Kaiser Permanente for people who meet Kaiser's rules for joining. Both L.A. Care and Health Net also work through partner plans and medical groups, so the name on your card may be different.

The county line runs through the middle of this area. A parent in Pomona or Claremont has Los Angeles County plans, and a parent a few minutes east in Montclair, Upland or Chino has the San Bernardino County plans, IEHP and Molina Healthcare. Medi-Cal covers hospice, and when you are in a managed care plan, hospice is arranged through that plan.

Listing these plans does not mean Beta Hospice has a contract with each one. Whether we are contracted with your plan is checked for each patient. Call us at (877) 258-7129 with your plan card and we will tell you where things stand before care starts.

Medicare and Medicare Advantage

More than half of the people with Medicare in Los Angeles County (57% in 2025, by CMS's count) are in a Medicare Advantage or other Medicare health plan. If you have a Medicare Advantage plan and choose hospice, Original Medicare pays the hospice, not the plan. Beta Hospice accepts patients from every Medicare Advantage plan, Kaiser Permanente Senior Advantage included. Read Medicare Advantage and hospice.

Medicare covers hospice care related to the terminal illness. Under Medicare, most people pay nothing for hospice care itself. There can be a copay of up to $5 per prescription for symptom medicines and 5% of the Medicare amount for inpatient respite care. Medicare does not pay room and board where you live. Read paying for care.

Community resources in the Pomona Valley

These are public services, not part of Beta Hospice. They can help with needs hospice does not cover.

• 211 LA. Dial 2-1-1 anywhere in Los Angeles County for referrals to food, housing, transportation and caregiver help, all day, every day, in many languages.
• The county's Area Agency on Aging. The Pomona Valley is served by the Los Angeles County agency, not the City of Los Angeles one. It connects older adults and caregivers with meals, caregiver support and Medicare counseling (HICAP). California's statewide aging information line, 1-800-510-2020, routes you to it.
• In-Home Supportive Services (IHSS). A county-run Medi-Cal program that can pay for a caregiver's hours at home. IHSS is separate from hospice and the two can be used together.
• Grief support. Beta offers grief support to the family for 13 months after a death, by phone, letter, visit and in groups. For community groups, dial 2-1-1 and ask what meets in the Pomona Valley, including groups in Spanish.

Hospice in Spanish in Pomona

About 54% of Pomona residents aged 5 and over speak Spanish at home, in the same Census survey. Our team includes Spanish speakers, and you can ask for Spanish when you call. Pomona Valley Hospital Medical Center says every patient who needs an interpreter has the right to one; ask for an interpreter when hospice is discussed. Read about hospice care in Spanish, or switch this page to Spanish with the language link at the top.

Pomona Valley hospice questions